Last year in April I asked readers to fill out a short survey about the site and I used that data to make some changes to the site and its content. Well, it’s a year and a half later and it’s time to do it again. A slightly different survey (max 15 questions and will definitely take you less than 5 minutes) will be used in much the same way–to make your user experience a better one.
The survey is optional and anonymous but know that I will be selecting someone who completed the survey and chose to provide their e-mail address at random to receive a $10 gift certificate to a local restaurant. After the window closes on September 30th at midnight, I will be doing the selection and the user will be notified via e-mail of their win sometime on October 1st.
As with anything done here please know that your responses will be kept confidential. However be aware that your responses are stored on Google’s servers as they host the surveying tool and you can take that with as much concern as you wish.
While I promised to release the results of last year’s survey I decided not to mostly because I was lazy. Basically what I found out was what I expected all along: those users who participate in any way on this site are 30 to 50, like the site, and think it’s all roses and candy. Hopefully this survey will produce some more meaningful results.
If you have any questions about the survey or would like to provide other suggestions about what you’d like to see improved in a less anonymous manner go ahead and comment on below as I always welcome topic ideas, changes, suggestions and the like.
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September 15th, 2010 at 10:50 am
[...] posted a link to a user survey today but the item is not showing in Google Reader. So for those of you who read via Google Reader here [...]
September 20th, 2010 at 7:32 am
[...] up on a suggestion offered by a reader via last week’s survey (if you haven’t taken it yet please do as I am implementing many suggestions provided), I [...]
October 2nd, 2010 at 8:09 am
The 2010 User Survey closed as of 9/30/2010. Here are some stats:
1. There were 116 responses, up ever-so-slightly from the 114 received in 2009′s survey.
2. Respondents were 63% male, and 37% female vs 65% and 35% respectively in 2009.
3. the 35-50 year old set is the largest percentage of readers with 46%, up slightly from 2009′s 40%.
4. Content quality ratings are basically same at 7.97 in 2010 over a 5 pt to 10 pt Likert scale conversion of 7.75 (it was 4.08 on the 5pt scale).
5. Most people have been reading 1-2 years (53%) but 26% of respondents have been reading for less than 1 year.
6. Respondents centered around Apple Valley (N=33) and Burnsville (N=21) but they came from all the areas covered (Eagan, Farmington, Lakeville, Savage, Hastings, Minneapolis, etc).
7. The site received an 8.09 rating on information being easy to find and a 8.36 rating on how likely readers are to recommend this site to others.
8. The vast majority come to the site directly instead of using RSS (3rd), Twitter (4th), or Facebook (5th).
9. 97% of respondents have no problems with the ads on the site.
10. 53% of respondents comment and of the 47% that don’t only 4% said they would be willing to comment if some things changed.
Suggestions included heavier moderation, using actual logins, requiring real names, and not off-topic.
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So there are the results. Let me know if you have any questions.
July 29th, 2011 at 7:01 am
[...] year in September (and April in 2009) I asked readers to fill out a short survey about the site and I used that data [...]