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http://heavytable.com/egg-and-pie-diner-in-chaska/

My favorite comment of the horrible review of the Egg and Pie:

“…when the buttered white toast is the highlight of the dish, you know it’s nothing special.”

The twitter post link to the article said, “The choice between Perkins and the new Egg and Pie Diner in Chaska is harder than it should be”

Awesome.

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How come you didn’t take that owner out who dissed your wife?

A real “Tazmainian” Devil would have kicked that guy’s ass!

I have lost all respect I once had for you at the beginning of your comment!

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The script t’s on the coupon to me look like l’s, I actually thought the name was “Belly’s Cafe and Pies”, but then I saw another coupon with the printed name, instead of this odd script.

I worked with a guy from Two Harbors for over 20 years and he would rave about Betty’s Pies. But the few times I happened by there, the parking lot was always full, and I never actually stopped. I thought maybe, after all these years, it was expanding to the Twin Cities. Thanks for telling me otherwise.

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I typically do not find myself writing negative “reviews” so publicly… however, I feel after our experience, it is quite necessary. Our family of 6 had just left from our Good Friday church services and thought that it would be a great time to try the newest diner in town. We were seated immediately (which was great) and our waitress tended to us on the spot. Now the ‘experience’ begins: they we…re out of half of their fountain pop options (really should be more prepared / stocked) – the menu includes only the base of your meal (you must purchase extras such as fries or hash-browns to make a meal) – it took 40 minutes to receive 4 of our 6 orders (the other 2 came 10 minutes later) – all meals are served on salad plates (which isn’t a bad thing if all the food wasn’t swimming in grease) – our childs plate had a large chip out of it (not safe nor sanitary) – the hash-browns were soggy (similar to wall paper paste) – the omelettes were raw on the inside (and eggs are their specialty?!) Obviously we were unable to consume these meals & attempted to kindly address our concerns with the owner. As if it wasn’t a horrible enough experience already… the owner proceeded to ask me what I did for living! He then stated that I was too picky. I could no longer contain my ‘friendly’ & respectful demeanor… I replied “this is not an issue of my personal taste, rather a serious issue & concern for your patrons. Raw eggs, puddles of grease and unsanitary utensils will shut your doors faster then you opened them!” The owner then began pouring out apologies much like the raw egg poured from our omelettes! This man needs some serious ‘people skills’ – not only did you offend us with your terrible food, you chose to act like a child and personally attack a consumer!!!! I will NEVER return to this facility… you could change your cooking abilities and I would have gladly tried it again – but your attitude tasted far worse then the food and that bitter taste you left in our mouths is all we know of you now!!!!! —

Well dont even get me started, If we are expieriencing a “soft opening” then lets see soft opening prices. I took my family last night for dinner we had two adults, two teenagers and a 2 year old. When we arrived and were seated, we were told the 2 high chairs for children were already in use (2 whole high chairs). We ordered our drinks and food. After the drinks arived, two ofnthe water glasses had noticable lipstick on the rims. It took the wairessnalmost 15 mins to get back to the table and correct the problem. About 45 min latter, our dinner started to show up. First my wife and my meal, about 5 mins later my dayghter and friend, and another 5″ mins for my 2 year old who at this point is getting a little restless. Watress forgot the milk for the child and wifes signiture burger was missing the cheese. We were seated next to the door and saw at least 4 parties turn around and leave after waiting for anyone to acknowledge their presence. No sign if the owner. Not impressed

Took the Family to the New Egg and Pie in Chaska for lunch. Gotta say it was the WORST experience we have ever had. 6 people in our group and we had to wait for pop because the delivery truck was just dropping it off in back then we had to wait for our order for well over 30 min and then two of us had to wait 10 min more for our food after every one else got theres. Then my sons plate had a huge c…hunk taken out of the plate and the eggs of ALL things they specialize in were way under cooked and the hashbrowns had more grease then they had potato(Nasty). To top it off we tell the waitress that did do a great job and she asked to PLEASE talk to the owner and we ask why is that and she goes on to tell us that she just put in her notice to quit because of all the complaints and she wants Him the owner to take them. So this SO called owner comes over and sits down and asks what the problem is. My wife explains very nicely to him all the problems. What do you think of all things this ASS HAT could have came back with. He asks what type of work do you do like it matters what we do, anyways she explained to him that she is a Wellness Coach and he went ahead and said Ohhhh so thats why your so picky! I thought for sure the Tazmainian Devil was about to unleash on his sorry ASS of a business owner. What Poor customer service and to have an owner even think to ask that question is just uncalled for. Our jobs/expertise had nothing to do with us having shitty ass under cooked food. One other thing I observed was as we were seated near the cashier it was very easy to over hear all of the dissatified experiences that went on, 12 checkouts and 7 had some sort of issue. Wow thats Shitty! As it stands I see this as another FAILED business in this location! Sad thing is we would have easily given this place another try but THE ASS HAT has just given us another reason to be prejudice and no not of his restraurant!

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I am impressed by the passion you have for the property and respect your posting here to defend it.

The one visit I made was to Betty’s and it was CRAPPY. I won’t be back; there are too many good restaurants in the metro area to waste my money eating bad food in an uncomfortable space while getting average service.

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The mall is well maintained and we are constantly improving it. The shop owners are some of the nicest tenants I have ever met. Betty’s is a relatively new store that had some opening issues which should now be fixed (Feb 2013). This review is from Nov of last year, near the opening. Maybe you should try again. A new laundromat is also opening in the next few weeks, it is the only laundromat in the city.

Edit by Bill to remove the URL for the mall from the comment.

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You may wish to contact Mollee Francisco, the writer of the article in the Chaska Herald to set the record straight (mfrancisco@swpub.com). As of Feb 14th, Ayman is still stating he “owns” Betty’s Cafe and Pie in Eagan”.

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Sorry, I meant to say “the” confusion. Referring to comment #64 Ryan was questioning the owners name.

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I promise to report back if I do.

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You don’t get a free pass here. Your posts would indicate that you were part of the ownership that served a shitty meal at the point of this review and you have even agreed that the other negative comments that were generated in part because you had poor management (your commentary) were also under your watch.

You would like us to believe that you own a restaurant and didn’t’ even stop down in the first few weeks (especially on Saturday, your self proclaimed busiest day) to make sure things were going well? If I owned a restaurant (and I have owned restaurants), I would have been down there every day to ensure my investment was getting off to a good start.

Surely you must have known that your restaurant was serving 17 milliliter portions of pie for $4.00 or selling food that fell off of the Sysco semi-trailer before the doors opened.

You can take credit for identifying the poor management and for firing the your manager, but you don’t get to just pass along all the blame to your poor operation on to one person, no matter how incompetent he obviously is.

Nice try though.

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by andersonlove6
The restaurant is beautiful and kept up very well. The food was delicious but most of all the service was outstanding!! The waitress was very nice and very helpful. It was a great experience and I definietly recommend it!

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“Abdelsamie is still looking for a good pie baker to make that happen.”

No fucking shit. Nice fucking business plan, genius.

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He boasts: “The hashbrowns will be homemade, as will the french fries, the burgers, the pancakes, etc. “Nothing from a can,” offered Abdelsamie.

Then, in the very next paragraph:

And then there’s the homemade pies, which Abdelsamie hopes to be able to eventually offer for dine in, take out and delivery.

“We want to go big on pies,” he said. “Like Betty’s Pies up north.”

Like Betty’s Pie up north in Two Harbors…or did he mean going east to Eagan to Betty’s Cafe and Pies….it is confusing, I know!!

Here’s the link:
http://www.chaskaherald.com/news/business/immediate-seating/article_954b4863-e325-5a20-a203-b03c4ebb15ea.html

I hope for Chaska’s sake it works out, but my expectations are pretty low. My one request, slices of pies (homemade, not from a can) that are at least the size of a fifty cent piece.

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I’m not sure if anyone even cares, but I thought it was interesting. The entire strip mall had cars parked in front of it, except that place.

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