A known issue, which began in late February, created serious issues for 911 callers between February 23rd and March 17th. One such issue, according to this article over at ThisWeek, was that the Apple Valley Police Department took over 30 minutes to respond to a call from a terrified woman who saw someone outside her front door. The Apple Valley Police did eventually respond, and later claimed that they did so as soon as they were alerted by the dispatcher.
While Dakota County was attempting to fix the issue, they did nothing to alert the public and aside from the issue mentioned above, it also caused some 911 callers to be disconnected without reaching a 911 operator. Dakota County did attempt to put procedures in place to help mitigate the issues but I wonder if the recent rise in homicides, stabbings and other violent crimes in the South Metro might have been avoided if this problem was handled differently.
Knowing that criminals might take advantage of slower police response due to the issues being experienced, do you believe that the Dakota County Communication Center acted properly by choosing security through obscurity rather than full public disclosure?