MESA originally uploaded by Jeffrey Beall
This WCCO article brings to light the growing trend in the restaurant industry in which those who do not make it to the restaurant they reserved a table are charged a service fee. The article states that while this is probably not yet happening in Minnesota, perhaps it may begin.
From the article:
It’s standard practice for a hotel to require a credit card number when you book a room. Now, some restaurants are asking the same from customers who are reserving a table.
The reasoning is the same. If the customer cancels at the last minute, the restaurant is left with an open table. The restaurant will then charge a customer a penalty fee for a late cancellation.
Some restaurants in New York are reportedly charging up to $75 per person to hold a table.
During a trip to Vegas last spring a coworker made reservations at MESA for four people. She was told that she would be charged $50/person who did not arrive. In fact they placed a hold on her credit card for the $200 to help ensure the diners would show for the reservation. While that is Vegas, and a well known strip restaurant owned by a celebrity chef, and this is Minnesota, one may wonder how soon it’ll be before restaurants here may be following the same trend just to collect some extra revenue.
What do you think about restaurants charging people for skipping out on reservations or placing holds on their credit cards to ensure they show? Do you think there are any local restaurants which could command such a fee? Do you think this is simply money in the restaurants pocket or do you believe that restaurants who can actually command such a thing (such as those on the Las Vegas Strip) take a financial hit when someone doesn’t arrive for their reservation? Whatever you have to say about this one go ahead and comment on as I’d love to hear you thoughts.